Is Brightside Dental accepting new patients in West Kelowna?

Yes. Brightside Dental is accepting new patients of every age at 3608 Carrington Rd #204 in West Kelowna. Call (778) 754-4488 or send a request through the site and the office calls back within one business day.

Can my whole family be seen at the same appointment?

Usually, yes. Ask for a family block when you call and the office will try to put everyone in the same morning rather than three separate trips across the bridge. Say how many people and their ages and the front desk will tell you on the phone what is possible.

I have a dental emergency in West Kelowna. Can I be seen today?

Call (778) 754-4488 and say it is pain. That changes how the day gets arranged. If the schedule genuinely cannot absorb it, the office will tell you on the phone rather than leave you waiting, and point you to somewhere that can.

What are Brightside Dental's hours?

Monday to Wednesday 8:00am to 5:30pm, Thursday 8:00am to 7:00pm, and Friday 7:00am to 3:00pm. Closed Saturday and Sunday. The Thursday evening and early Friday appointments exist so school and work do not have to move.

Do you see children at Brightside Dental?

Yes. Children are seen from their first tooth onward, and a first visit is mostly questions, a count and a ride in the chair. Kids can be booked alongside a parent's appointment so the family makes one trip.

Where is Brightside Dental and is there parking?

Brightside Dental is at 3608 Carrington Rd #204 in West Kelowna, BC, on the west side of the bridge with parking on site.

Brightside Dental | Family Dentist in West Kelowna, BC

Why families book here

Four practical reasons,
and no adjectives.

The whole family, one building.

Kids, parents and grandparents on the same chart, often the same morning. Ask for a family block when you call. Nobody crosses the bridge twice.

Book around your week, not ours.

Thursdays until 7. Fridays from 7am. School and work stay where they are, which is the only reason a dental appointment ever actually happens.

The number before you agree.

Every plan arrives with the fee beside each line and the insurance estimate beside that. If the numbers change once we start, the plan comes back to the screen first.

Direct billing and CDCP.

We submit to your plan directly where it allows it, and we are set up for the Canadian Dental Care Plan. Bring your card or your CDCP letter to the first visit.

A treatment room at Brightside Dental in West Kelowna, with a panoramic x-ray on the wall-mounted screen — A treatment room on Carrington Road. The screen on the wall is where your x-rays go, so you are looking at the same picture the dentist is.

Who you will see

The people who actually work here.

Same faces, most visits. That is most of what makes a dental appointment stop being a dental appointment. Everyone who works here, with three of the dentists on film.

Dentists

Dr. Courtney Pollard, associate dentist at Brightside Dental in West Kelowna — **Dr. Courtney Pollard**Associate Dentist

Dr. Jillian Belbin, associate dentist at Brightside Dental in West Kelowna — **Dr. Jillian Belbin**Associate Dentist

Dr. Lincoln Loo, associate dentist at Brightside Dental in West Kelowna — **Dr. Lincoln Loo**Associate Dentist

Dr. Christine Haslock, associate dentist at Brightside Dental in West Kelowna — **Dr. Christine Haslock**Associate Dentist

Hygiene, assisting and front desk

Valerie, Hygienist at Brightside Dental in West Kelowna — **Valerie**Hygienist

Cris, CDA at Brightside Dental in West Kelowna — **Cris**CDA

Kelly-Ann, CDA at Brightside Dental in West Kelowna — **Kelly-Ann**CDA

Minh, CDA at Brightside Dental in West Kelowna — **Minh**CDA

Tayllor, Office Manager at Brightside Dental in West Kelowna — **Tayllor**Office Manager

What patients wrote

Unedited, and not written by us.

4.9 average across more than 600 Google reviews. These are pasted as they were left, names included — read all of them on Google.

I had a crown preparation done today, i was happy and surprised that the procedure went so smoothly and quickly, nobody wants to be on a chair longer than they have to.😇

stephane briard · Google review

Great talent! Well done team.

Dale Martin · Google review

Everyone that works here is amazing!

Ryan Holm · Google review

Valerie was awesome.

Frances Nickel · Google review

I had a fantastic experience at Bright Side Dental! My hygienist, Valerie, was incredibly patient, gentle, and so thoughtful throughout my entire appointment. A huge shoutout as well to Christina at the front desk, she is so warm, welcoming, and felt as if she truly cared. It’s rare to find a dental office where you feel genuinely looked after, but this team really goes above and beyond. Highly recommend Bright Side Dental!

Felicia I · Google review

Today was Valerie ! A very thorough lady . Always enjoyed Kendra, too . I appreciate both these ladies

Liz Nyhof · Google review

Val, my hygienist is just the best. Thanks so very much for doing such excellent work on my teeth each visit. I totally trust her.

Walter Johnson · Google review

Had a quick, efficient, cleaning done. Going to the dentist is never fun, but my recent visit here went as best as you could hope for.

Jeremy Valentine · Google review

I have been seeing Drs. Loo and Belbin for a couple of decades. They are amazing ....and... the other members of the team at Brightside are also. Always have been treated so well.

Elaine Bourassa · Google review

Valerie the dental hygienist is a real live gem & does such a wonderful job! Would highly recommend this dental clinic to all. Love the service & the people. Thank you. Sal

Sally Anne Driscoll · Google review

I had a fantastic experience at Bright Side Dental! My hygienist, Valerie, was incredibly patient, gentle, and so thoughtful throughout my entire appointment. A huge shoutout as well to Christina at the front desk, she is so warm, welcoming, and felt as if she truly cared. It’s rare to find a dental office where you feel genuinely looked after, but this team really goes above and beyond. Highly recommend Bright Side Dental!

Felicia I · Google review

In their words

A minute with three of the dentists.

Filmed at the practice on Carrington Road. No script, no actors, and the captions below are what they actually said.

Dr. Christine Haslock I had a little bit of dental anxiety growing up, and I still have a little bit.

Dr. Courtney Pollard We’re always science first, evidence first.

Dr. Jillian Belbin My top priority is that when patients come they have a great experience from beginning to end.

What we do

General dentistry,
and most of what follows it.

Routine care is the bulk of the week. The rest is here so that a problem found at a checkup does not become a referral across the bridge.

Everyday care

Exams and cleanings
Deep cleanings
Oral cancer screening
Night guards and sports guards
Sensitive teeth

Children

First visits and checkups
Cleanings and fluoride
Sedation for children
Booked alongside a parent

Repair and replace

Fillings
Crowns and bridges
Inlays and onlays
Root canal therapy
Dentures and implant dentures

Surgical

Extractions
Wisdom teeth
Dental implants
Bone grafting

Cosmetic

Whitening
Veneers, porcelain and composite
Bonding
Invisalign

Sedation

Oral conscious sedation
IV sedation
For anxiety or for longer visits

Cost and coverage

You should never be surprised by a bill.

Your plan, billed directly.

Where your insurer allows direct submission, we send the claim and you pay only your portion at the desk. Bring your card to the first visit, and see billing and financing for how payment plans work.

Canadian Dental Care Plan.

We are set up for the Canadian Dental Care Plan. Bring your letter or member number and the front desk will confirm what it covers before anything is booked.

Written before it is done.

Treatment plans are printed or emailed with fees and estimates on them. Take it home. Nothing gets booked because you felt rushed in the chair.

Common questions

Asked on the phone most weeks.

Are you accepting new patients?

Yes, of every age. Call (778) 754-4488 or send a request below and the office calls back within one business day.

Can my whole family come at the same time?

Usually. Ask for a family block when you call and say how many people and their ages. The front desk will tell you on the phone what is possible that week rather than booking you three separate trips.

I am in pain. Can I be seen today?

Call and say it is pain, because that changes how the day gets arranged. If the schedule genuinely cannot absorb it, we will tell you on the phone rather than leave you waiting, and point you to somewhere that can.

Do you accept the Canadian Dental Care Plan?

Yes. Bring your CDCP letter or member number to the first visit and the front desk will confirm coverage before treatment is booked.

Will I know what it costs first?

Yes. Every plan comes with the fee beside each line and the insurance estimate beside that, before you agree to anything. If the numbers change once treatment starts, the plan comes back to the screen first.

I have not been to a dentist in years.

Then you are in the majority of first visits here. The first appointment is a look and a conversation. You decide what happens next, and it is allowed to be nothing for now.

How young can my child be for a first visit?

From the first tooth. Early visits are mostly questions, a count and a ride in the chair, and they can be booked alongside your own appointment.

Visit us

Carrington Road,
west side of the bridge.

Address: 3608 Carrington Rd #204
West Kelowna, BC V4T 3K7
Phone: (778) 754-4488
Email: [email protected]
Parking: On site, free.
Access: Step-free from the car park.

Hours
Monday	8:00 – 5:30
Tuesday	8:00 – 5:30
Wednesday	8:00 – 5:30
Thursday	8:00 – 7:00
Friday	7:00 – 3:00
Saturday & Sunday	Closed

Call the office

Four practical reasons,and no adjectives.