What it is
Most visits here are short and uneventful.
A checkup is an exam, a look at anything that has changed since last time, and x-rays only when they will actually tell us something. A hygiene visit is scaling and polishing, and a conversation about the two or three spots worth watching. If nothing needs doing, we say so.
- It has been more than a year since your last visit
- A tooth is sensitive to cold, heat or sweet
- Your gums bleed when you brush or floss
- Something is catching food that did not before
- You are new to West Kelowna and need a regular dentist
- Your last dentist retired or you moved practices
What the visit is like
What a first visit looks like.
- You sit up and we talk firstBefore anything happens, we go through what brought you in, what you want out of it, and anything that has made dental visits hard before.
- Exam and, if useful, x-raysA full look at teeth, gums, bite and soft tissue, including an oral cancer screening. X-rays only where they change what we would do.
- The plan, in writingIf anything needs treatment you get it on paper with the fee beside each line and the insurance estimate beside that. You take it home. Nothing is booked because you felt rushed.
- Cleaning, same visit where time allowsSay when you book that you would like the cleaning too and we will try to put them together so it is one trip.
Cost and coverage
You should never be surprised by a bill.
Every plan arrives with the fee beside each line and the insurance estimate beside that, before you agree to anything. We submit to your plan directly where it allows it, and we are set up for the Canadian Dental Care Plan.
Fees for this are quoted in writing after an exam, per tooth and per surface. Nobody can price it accurately from a website or over the phone.
Common questions
Asked on the phone most weeks.
How often should I come in for a checkup?
I have not been to a dentist in years. What happens?
Do you take the Canadian Dental Care Plan?
Can my whole family be seen the same morning?
Booking
Say what it is when you call.
If it is pain, say that -- it changes how the day gets arranged. If it is a checkup for three people, say that too and we will try to put you in one morning.
Also at Brightside